Back to Help Center

Returns

Return Eligibility

Only items purchased directly from bellhelmets.co.nz  within 30 days of the purchase date are eligible for return or exchange. To qualify, items must be in restockable condition, including:

  • Original tags and stickers
  • Original packaging and documentation

Start a Return (Bellhelmets.nz Website Customers Only)

  1. Complete the returns form below.
  2. You'll receive a response within 2-4 business days, and your claim should be resolved within 2-3 weeks.
  3. Please note: Normal wear and tear or damage caused by misuse aren't covered by our warranty.

Items Purchased Elsewhere

If your Bell Helmets product was purchased from a third-party retailer, please contact that retailer directly for return or exchange assistance.

Need Help?

For questions or additional support, please reach out via our Contact Form.

Returns Form

BellHelmets.nz website customers only. If your Bell Helmets product was purchased from a third-party retailer, please contact that retailer directly for return or exchange assistance.